Why Mexico Customs Delays Start Before the Truck Moves with José Miñarro
Episode Transcript

A customs entry might take minutes to prepare while the truck waits days to cross. José Miñarro explains how that disconnect happens when nobody coordinates the paperwork with the freight.

I’m joined by José, Managing Director at CustomsNet, to walk through what shippers need to settle before their first Mexico shipment moves. We discuss the information importers must provide and how proper onboarding catches problems before they reach the border. José also explains why keeping accurate records matters long after delivery.

This conversation is part of CargoRex’s Mexico Cross-Border Freight Guide.

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SPEAKER_01 0:37

And it it is funny because we've always heard that all of these enhancements are gonna make our lives easy. Well, let me tell you, in 35 years, I haven't seen a single, a single update from both the sites that made the customs broker life easier.

SPEAKER_00 0:54

A cross-border quote can look like one move. Underneath it are two customs procedures, multiple document owners, and two points where the load can stop moving, at least two points. As part of Cargo Rex's Mexico cross-border trade guide, I am joined by Jose Minaro. He is the managing director at CustomsNet, and he has a cross-border logistics experience for more than three decades that we are going to be speaking to. Well, we're going to be talking to, you know, where a cross-border shipment actually hands off, who owns each critical document, and what a buyer should ask before the truck ever moves. Jose, welcome in.

SPEAKER_01 1:31

Thank you very much for the invite. Okay. Radio directly here.

SPEAKER_00 1:35

And I and I'm I'm so grateful to have this conversation before we hit record. You know, I was telling you about the other interviews that I've listened to you on, and you're just, you have a wealth of knowledge. I'm super excited to sort of dive into this uh conversation because I think for a lot of maybe, you know, the American point of view is that, you know, US and Mexico trade is is only in the spotlight as of late over the last you know handful of years. But in and to to quote you in one of your other interviews, I believe with Thomas Watson of Loaded and Rolling, where you said that Mexico manufacturing has been building towards this moment for 30 years. So could you give uh you know the the the US audience you know a high-level view of what's been going on and how this isn't sort of a fly-by-night operation and this this has been in the works for decades?

SPEAKER_01 2:23

Yes, thank you. And and I love to answer that question because being in the industry for three decades, as as you stated or more, I started on the on the manufacturing side. So I'm an industrial engineer and I was manufacturing TVs in Juarez to be shipped into the back into the US. And uh so so I got a feel or a sense for what the two countries were getting ready to develop, which was manufacturing under the Maquiladora program, every single product that you can imagine, not just automobiles, but uh everything else. I switched to logistics from there. And since then, what I've seen both CVP and Mexican customs do is to follow the trend of technology and and ask us as Mexican and US brokers to evolve and and employ newer and newer technology, uh, always towards better controls, towards better compliance, towards more uh money, obviously, to be uh collected in taxes on both sides. And and it it is funny because we've always heard that all of these enhancements are gonna make our lives easy. Well, let me tell you, in 35 years, I haven't seen a single update from both the sites that made the customs broker life easier. And there were times uh where everything settled, and for five, ten years we mastered what we were doing cross-border wise. We were given the time to sit down with customers and automate and integrate systems, whether those were TMSs with custom systems or their maquila software, whatever, whatever was required. And we did advance on how we interact with the shipper and ourselves. But every time we were gaining customs on any side would come up with new regulations, with new requirements. It's been a uh a continuous feeling that we're always behind the ball, right? There's uh absolutely in the most recent years, the last five years, there's been very, very little heads up on what's coming. Okay, it's like here it is, this is gonna make everything great, more transparent, more fluid, but you need to implement it by yesterday. And we're obviously not prepared there. We haven't been able to provide to our IT departments all of the requirements, and we're always catching up. At least that that is our feeling. And and that's that's not good because we're we're always trying to do things the right way, and when you have to replace an ongoing automated process by new manual processes, you're always taking steps back. I I read an article recently in LinkedIn that said that it's not the right time to be a customs broker, they they can't be more right because the the level of uh frustration or or the level of motivation that we have in our careers is like no matter what we do, we're we're never uh ahead of the curve. Okay, and and and I'm not blaming anyone, but it is what it is. Whoever decides to be in this industry should be very uh should recognize that it's not easy at all, and you're not going to be the shining star constantly because the same dynamic does not allow you to to shine and and be this this great uh technology uh user, right? With that said, we're implementing AI, and and whoever tells you that they've done the whole process with the AI, that's that's a lie. That's a lie. Okay. We're using AI to improve tasks of the whole process, of the whole process, and the processes keep getting longer and more complicated, right? On top of that, beautiful uh internal challenge that we have. What I've seen this past year that started last year with the tariffs, a bunch of duties got paid, a bunch of importers in the US were not really prepared with internal compliance programs to better properly manage those those expenses. And now in 2026, we're all trying to catch up, get money back for 232 for AIPA, whatever. Uh, and our customers are requiring another level of service, no more transactional, just filing entries or creating inbound documents. Now they're we're sitting down with their C-suite in most of the cases, because they have letters from their customers like Mercedes, like BMW saying, hey, I'm I'm expecting you to go and get me $2 million back, $7 million back. So now their level of uh their level of interaction or engagement with us as US customs broker raised from truly or strictly operational to strategic. We we bypass the tactical side of it. Okay, we're we're we're talking about how do we get organized for what happened in the past, what's the new reality, and how how are we going to address current uh consistent tariff changes going forward? What's the compliance program so that we can pay it and then get it back as much as possible, right? And then on the Mexican side, I'll switch because that that's not if if that is not fun enough, okay, go to Mexico. And uh, we've been uh truly at the mercy of the USMCA Temek as it as it's called renegotiation. Mexican customs is trying to really gain brownie points with the US government to show them that we're gonna become easier trade partners. Okay, so a lot of initiatives are very good, they're they're extremely uh positive and optimistic. Unfortunately, the planning to deploy them were not that great from Mexican customs side. Okay, so I'll give you a huge example. Everybody in the United States that is in trade, that is in customs, knows that a US customs broker can have a corporate license, and that customs broker can do entries through 50 different ports from a centralized location, and the customer life is easy. They pick one custom broker and they they do it all for them. In Mexico, we don't have that, okay? But there was a uh certification program that started back in 2022 that was almost a mirror of the corporate license. A hundred out of a thousand uh licensed brokers in Mexico got certified in this program. We're one of those. We got the certification since 2022. Beautiful, but it it never came into effect. Okay. They were building the systems to be able to file these Mexican entries pedimentos under this new scheme of a corporate license, a company instead of a physical person as a broker. With the renegotiation, that was one of the things that the US demanded that Mexico became easier to deal with. So they they brought the program again to life, okay, revived the program, and and now there's uh what we've heard, there's four organizations out of the 80, 100 that have the certification. And uh, and we've been patiently waiting for our number to be called on, okay, for two months. Nothing, nothing yet. Hopefully, we're ready. We're ready. We understand that big corporations want to do business with a corporation and not with José Miñarro directly, right? As a as an individual. But it's been an ongoing effort to keep everything ready so that we can actually deploy and launch it from our end, technology-wise, processes-wise, people-wise, etc. But it hasn't happened. And the same thing happened with have you have you heard of electronic value manifest by any chance?

SPEAKER_00 11:07

No, I haven't.

SPEAKER_01 11:08

Okay. So one of these initiatives to automate the whole the whole thing is to file the commercial invoice and the the value manifest electronically instead of just scanning a document and uploading when we file the Mexican entry, the pavimento. So they come up with a whole initiative that it's extremely cumbersome because we we we have to learn how to use it. We developed uh technology to do it the most automated possible. And it's all about telling the Mexican government if I'm declaring this product worth a thousand dollars, okay. I'm gonna do this value manifest electronically. I'm gonna scan the invoice, I'm gonna match that in the in the pavimento. So now everything, everything matches, and the government has traceability to go and and see, okay, so show me the payment. Show me the actual payment that you did to the vendor. You're saying that it it was a thousand dollars. Show me your bank statement, show me your check where you pay the thousand dollars. You don't have it, that's fine. Show me the PO. Show me the purchase order where you you and your vendor agreed to a thousand dollars, et cetera. So a lot of traceability to make sure that everybody's paying the right amount of duties and taxes in Mexico, right? Well, that thing was supposed to come into effect in November, it was pushed to January, then it was pushed to March, then it was pushed to June, and now it's November. But every time they're gonna start it, we have to stop what we're doing and get ready because it's not a simple change in the process, in the process. So we've been practicing this year three times for the launch of that thing, disrupting our day-to-day operation. And let's say uh the the day to start was on Monday at 8 a.m. On the prior Friday at 6 p.m., we receive a memo. It's not coming into effect. We're gonna push it three more months. So four times, four times the fund. So the fund does has it's not going away. It's not going away. We're we're chasing a whole bunch of moving pieces and moving targets, and we're trying our best. We're trying our best as customs brokers to continue that communication, continue thinking ahead, continue automating our processes. But the truth is that both US and Mexican customs have have us extremely busy.

SPEAKER_00 14:36

Yeah, and and I I don't know that I would use the word fun as you described it to go through it. But that is, I I love the positive outlook on uh because it in logistics, you are constantly putting out fires, you're constantly solving problems. That's the name of the game for anybody who works in this industry in a variety of different uh titles and and roles and responsibilities. And so I think from uh my lens, it's like, oh, you know, that I just heard that Mexico and US are the you know the number one trading partners now. And you know, I I think I'm gonna start dabbling in you know, shipping freight from different manufacturers across Mexico back into the United States. It's it probably is relatively easy, but as you just outlined, it's convoluted, it's very complicated. There's two different governments that you're working with, and then it not only with all of the compliance and the tariffs and uh you know the agreements between both countries being negotiated at the same time, you have this added layer of technology and AI that's on top of all of it, making sure that it works properly. So it's not just a simple, you know, let's let's just start up, you know, a Mexico cross-border division in our brokerage. You you have to be you have to utilize the relationships and the experience of the folks who have been doing this for a very long time. And so when you're talking to new companies who want to get that started, to want to get that rolling, what are what are some of the complexities that they're going to run into? I heard you, you know, talking about even you know a TMS that you know is is built for domestic freight. Uh, it's not going to be able to convert uh pesos to US or it should be able to convert pesos to US dollars, kilometers to miles, uh, languages, and then also the different operating entities uh or or organizations, countries, and and um this example. But there's a lot of complexities that the TMS has to handle uh as well. And so, what are some of those things that they're just not ready for or things that they need to start preparing themselves to start you know shipping goods back and forth uh between US and Mexico?

SPEAKER_01 16:44

Thank you. I I can tell you how how we as service providers have evolved uh in the past 20 years because of your question, because of of how we have to properly onboard new accounts. Okay. It used to be, and people still think that if if if you're like me and you said um I trust him, send me your power of attorney, and we're up and rolling, and where do I ship my stuff so that you can cross it? It went from there, right? To now we have formal engineering and onboarding departments inside of our customs brokerage uh operations. And it all starts with a customer saying, Yeah, I want to ship for the first time, right? Cool. Let me let me involve our compliance team, our engineering team, and and and logistics team so that we can go through through your whole project, right? And we start classifying products, figuring out if you're gonna be able to clear them into Mexico or not, because of rules and regulations, etc. And and and we start a huge checklist of things to see if they're ready legally in the United States, in Mexico, I'm sorry, or and in the United States, if they have the the bank account to pay for those duties and all of that kind of stuff becomes first an each assessment. We we ask the customer, what are you trying to achieve? This is this is our goal, right? And and then we take it from there to an onboarding, and it's a it's a complex project management uh document, right? Where we start by mapping the process. This is how it's gonna work. You're gonna shift from these locations, it's gonna come to Laredo, you're gonna consolidate, you're gonna deconsolidate, you're gonna uh do something to the product before it crosses, whatever, right? We map the whole process, we fill out an its assessment, we come back to the customer and we said, and we we ask them, is this what you what you intend to do? Right, and and look at what we're gonna do. So we both become very familiar with the role of each other before they ship this the first thing, the first product. Once we all agree, then we start negotiating and we say, okay, so this is gonna cost you X X amount of dollars. And if it's within their budget and they still think it's a good idea to start trading, right? Then we we we give the green light and and we onboard that that account for the first three months. We have specialized departments that just do the baby sitting for the first three months, okay? Extensive communication, uh, a lot of reporting, a lot of hand holding, so that nobody is having to figure out how to what the rules of engagement are, right? We're we're helping them uh absorb them, uh accept them. That's the most difficult one. Accept them because many of them are very extreme legal requirements that even us when we are telling a new importer record in Mexico what's required just to set them up in our system, the common sense is uh doesn't kick in. Okay, they said, Really? You need a picture of my installation in Mexico of the people working in the computers so that we're legit, etc. Yes, yes, we need we need that picture of your of your guys working inside your office, etc. And they go like, that's ridiculous. Yes, it is, but I'm just the messenger. I'm just a messenger, and if I don't have it, I'm not I'm not complying with the law. Simple, simple as that. So we go through all of that painful process, we apologize a lot on behalf of customs. We put the the right cheek, the left cheek, and we say, yeah, yeah, yeah, yeah. But but the good news is if you understand the rules of engagement, you you follow our lead, okay? And and you don't try to reinvent the wheel, because believe me, as human beings, we all are always trying to be smarter, smarter, right? And then what what the process might be, especially in a bureaucratic process. Uh, if you don't fight that, if you don't fight that bureaucracy, you can set up the way to send stuff back and forth between the US and Mexico, and you can cross not one shipment a month, you can cross 50, 100 shipments per day, and they will just they will just flow, okay? But the beginning, it is a very methodic and time-consuming process that not everyone is willing to to do. Right.

SPEAKER_00 21:27

And so you we're we're talking all through we're we're 20 minutes into this interview, and we haven't even talked about yet of what even happens at the border, why freight gets stuck. And so it's all of these levels of complexity and and ongoing news and updates that you need someone like yourself that stays on top of it, that has been through this, you know, time and time again, and can lead you, you know, be that that flashlight in the dark for you know different companies, whether it's on the Mexico or the or or the US side. But when you do go through the painful process of getting on board it and making sure you're compliant with both sides of the border, what happens next? Well, where where does if you didn't use a service like yours, you know, what are some of maybe the the common, more boring reasons that that freight gets stuck at the border?

SPEAKER_01 22:18

When when there's uh a lack of communication, of of clear expectations from from both ends, okay, and and and there's a lot of assumptions because you chose a customs broker that seemed to have nice warehouses, good people, etc. And there's not not a an a true onboarding uh effort, okay. Yeah, for sure, when the rate gets gets sent to the border, a bunch of questions are gonna start at that time. And and what I've heard customers say, we have uh customers that cross trailers every single day, okay? But somebody in their purchasing department forgot to inform everybody that they were ordering a repair park, a new chemical to clean up something, right? So it just shows in the in the in in the border, nobody was given the chance to tell, hey, don't even bother. That thing requires a special permit from from the energy department in Mexico that nobody gets. Nobody gets. But there's a bunch of stuff like that. That if you just throw stuff at the border, assuming that it that miraculously, just by paying duties, it's gonna cross, it's a it's It's a great assumption. It's a bad assumption. It's a bad assumption. It's all everything has to be well planned for, right? And anticipation. And typically, the issues that you see in here in the border after working for so many years with organized or not so organized shippers, the issues usually come from those shipments that that require more information to be able to file that with customs, the right documents, right? Or a bunch of certificates that are required. Let's talk about steel for a little while. Okay. So yeah, we we need a lot of information on steel and aluminum to be able to file not only the entry, but all of the permits that are required from economy in Mexico. And if you're missing three pieces of uh of information out of 20, we cannot file it until we have absolutely everything uh in in place. The sensible uh classifications such as chemicals, such as uh textiles, etc. This year there was a Mexican customs reform at the very beginning of the year. So we we started the first year, the first day of the of the year with a humongous Mexican customs reform that raised our uh potential penalties from 70% of the value to 300% of the value. Happy New Year. Happy New Year. And and the sensible products used to have an exclusion where they said, which made sense, so I'm a customs broker, and you shoot me a you send me a uh a gallon of of uh chemical, right? Of a liquid, I go by what you tell me on the documents. Here's the the technical information on and classify it and send it to Mexico like that. Sure. So as brokers, we were liable of using the information that we were given on uh on the documents, right now they're sampling that stuff, and if the chemical is not what the papers are mentioning, the broker is liable for that. Yeah, it's even more fun because we we went back to the government and said, How in the heck are we gonna check? We we don't have labs in our warehouses checking that this is what it says. Well, you you you gotta do your due diligence and you gotta make sure that you know what you're uh handling in Tumexico. Okay, so now we have shared responsibility, it's not all in the broker side, it's shared means 50-50. If the government determines that they don't like what you're paying for uh for duties for that chemical, they're gonna pursue the broker and they're gonna pursue the importer for the fines, penalties, and all that kind of stuff.

SPEAKER_00 26:23

And they can do that for up to five years, right? I believe I heard you say that in a conversation that even if you think you got one shipment through and oh, they didn't say anything, they could still come back years later and bill you for it.

SPEAKER_01 26:35

And and you know what's uh even worse? Uh customs doesn't have enough personal or technology to go and audit every single entry that is that is happening in in Mexico. Uh there's 11 million pedimentos per year, more or less, in in through the all through all of the ports uh or air, ocean, inland. They're starting to use AI to find repetitive mistakes. So if Jose uh messed up on on one item repetitively, they they they program the system and they say, let's let's find out if there's more Joseph. And sure enough, they find them. And and they're doing that to the entries, pedimentos that are four and a half years old. And so they start from the oldest to the most recent. So it does become quite a night quite a nightmare because now you're looking through very old files, right? You might not be handling that uh customer anymore, they might not be in in business anymore. So it yes, yes, uh the record keeping side of our business is key. We started digitizing stuff a long time ago, but sometimes the question from customs is not there. Some sometimes they find exactly where to find the weakness, right? So, yes, five years, we're married for five years, the importer and the broker after the shipments were cleared.

SPEAKER_00 28:08

And so, as as if all of that isn't complicated enough, then you add on the lens of if you don't have, if you're not running an efficient operation, then you have situations where you know relationships with your carriers and your drivers are starting to be impacted because they don't want to be stuck at the border, they want to be making money and they they want to be able to you know cross freely, you know, back and forth in order to deliver these goods to the people who want them. And so how difficult is it to uh you know find those relationships with quality drivers, quality carriers, keep those relationships and and and that that freight moving. How challenging is that, you know, for for your side, for the shipper side? Are you guys handling that for the shippers? Talk but walk me through that process.

SPEAKER_01 28:52

What I've learned through through experience, not through knowledge, is that honesty uh keeps you in good standing with carriers uh instead of uh just setting up false expectations, right? And uh and having drivers just sit and wait forever. And you can do that, you can pull that game one time, one time, two times. The third time, nobody's gonna believe you, right? So when I say honesty, the way we interact as customs brokers with our logistics arms, with our logistics departments, is when we're mapping that process, we we define real expectations on if this and this happens, this shipment is gonna cross by 3 p.m. today, right? And everything, if everything happens, we're bringing that driver to pick up around 3.15, 3.30, right? So that we're certain that that driver is not gonna arrive to our facility and he's just gonna be waiting, waiting for us because X thing happened. So all of that has to be coordinated on a daily basis because we don't cross one shipment, none of us. We we cross a bunch of them. So it becomes a logistics uh need, right? On how to how to integrate the times to process documents with the time when driver and tractor and uh trailer capacity are available, right? So it's a lot of logistics. The answer is it's a lot of logistics, and that's what what I refer typically as on on the local port basis. If your service provider is good at doing uh paperwork, that's one thing. If they understand the local port logistics and they play well with everyone else, carriers, border drayman, etc., then usually that's a winning combination. But if everybody's doing their own thing, typically the one that suffers is the cheaper, the customer. The customer is just scratching their head and saying, Why is this why are these things taking two days to cross? It's it's a one-line item, it's so simple. It takes every time I ask my broker, hey, how long does it take to make this entry? They come back and say 10, 20 minutes. So then why why are the things not crossing on a on a same-day basis, right? It's it's because of that disconnect between the different players that that are involved.

SPEAKER_00 31:18

Last few questions here. If you were to say, you know, I'm a shipper or I'm an LSP and I am thinking of, okay, well, I already have somebody that handles customs for me. Uh, we're okay. But as you just have outlined, it's incredibly complex. You can, you know, get fined for up to five years after the shipment is, you know, quote unquote completed. And and from your lens, if you're auditing, you know, one of those other customs brokers or or maybe considering you know a relationship with a new client, uh, what are you looking for that they should be aware of? That you know, there may be some potential red flags.

SPEAKER_01 31:55

We we do go through when when I mentioned the needs assessment, uh, we do go through a betting of uh prior documents. So we require uh as many samples as we can get of the way they're bringing in all of their products, different lines. If it's a manufacturing, I want to see how they bring their machinery, their raw materials, their consumables, the how are they sending their returns? What about the empty containers? All that stuff. I want to see how you're doing your whole universe of import and export transactions. And if we see that there's um something that that needs uh attention, we raise our hand and we ask for further information. And we say, What why are you filing for this type of whatever permit, etc.? Can can we get a copy of all of those certificates of all of those permits? So we do a due diligence just just to save both parties a lot of pain. That could be if we just flip the switch, start the operation, and now trucks are stuck because our compliance department is questioning the way you're doing stuff, right? So all of that is part of the needs assessment and the onboarding process uh for the database of products that are more repetitive, more common, or whatever they have been bringing in for the last at least 12 months. That way we have a good idea of what's gonna what's the first day of operation going to look like, right? If you don't do that and you just assume that you have very good people doing stuff as a Mexican broker, you're not doing the the homework and and it's gonna cost pain. It's gonna cost pain.

SPEAKER_00 33:43

And I think to you know, to your entire, I guess, you know, the conversation during this interview, it it is incredibly complex. It's only going to continue to be more complex because of all of these different rules and regulations on both sides, and then add technology on top of it and making sure that everybody's compliant. It's a lot of things to manage. So uh, Jose, I appreciate you you sharing all of that that different expertise and helping educate us. And and I'm curious, you know, a couple last questions here. Is there anything important that you feel is to mention that we haven't already talked about?

SPEAKER_01 34:17

Yeah, I I think uh companies on both sides, uh on both countries, had to be open to do things a little bit different than the past. Okay. Uh what I see are companies are struggling to adapt and figuring out that because of that complexity and and and new requirements from both sides, they might need a little bit more than what they were used to in prior years. Okay, so think of it this way USMCA uh has been in effect for three decades, okay? And a lot of importers that were pulling stuff from from Mexico, manufactured product, have paid zero duties for 30 years. 30 years. With that said, their lives were kind of easy, no? And I I remember checking with with them on quarterly monthly views, and we said, you paid uh $3,000 in companies that had a bunch of volume coming out of Mexico, right? And do this for the for a trimester, for for a quarter, right? Since the tariff uh started changing, now now those numbers have changed a little bit. Now we're saying, oh yeah, you paid $1.2 million in the last quarter, etc. So what where I'm headed with my statement is that things changed, and and we don't see that going away anytime soon, okay? And everybody's involved in there. The cheaper in the Mexican side, as well as the receiver or the importer in the United States. Everybody has to collaborate, everybody has to be hands-on on all of the compliance requirements from the government and collaborate. Collaborate. So we started collaborating with consulting firms, okay, because we're we're the muscle, we're the we're the we're the guys that can file the entries, and we have certain access to data in the custom system in Ace. In the UI, in the US, we have access to certain cust uh customs information from Mexican customs that can complement the strategy the that these consulting firms are are supporting the the companies. Realize that things change, and now you you truly need a good team of a somebody internal, somebody internal inside the shipper that is not a transportation person, it is a customs compliance person, uh, and and they actually like it, right? And then you need a good broker, a good logistics provider that can manage this, that that whole move of the process. And honestly, I what I'm seeing, they need that outside consulting firm, okay, not full-time, but just to come and check how they're running their internal compliance, so that if CVP comes one day and say, Why are you doing this? Why are you why are you not paying taxes on here the tariffs on this one? Or why did you win and requested all this money back when it was not right? They need to have those those things in in role because what I've heard is that even if you receive money back, okay, that doesn't mean that you're off the hook. They can still come back and say, why? Explain to me why why you went. I gave you your money back, but you you didn't you did not qualify for that, by the way.

SPEAKER_00 37:55

So well, I I think you had heard, you know, and I I said the last couple questions, but what what one more? Uh because I think you had said something to the effect of um Mexico's uh GDP, uh, 40% of it comes from duties.

unknown 38:09

Uh-huh.

SPEAKER_00 38:10

Yes, it is. It is so they're gonna come for their money.

SPEAKER_01 38:13

It is true. That's why that's why I said USMCA is so important to for Mexico. Okay, it's not a political move, it's it is a source of income, a tremendous source of income. So uh we don't want to upset our training partners, both the US and Canada. And uh and it's it's key that whatever they agree upon, they keep their existing revenue source in Mexico and they don't lose it, right? So I think uh that's the whole that's the whole goal uh right now. Just get that thing signed for one more year, not 10 or not 16, but one more year so that they can we can breathe somewhere, bring uh the uh certainty that that we need for further investment to arrive to Mexico, and especially for the Mexican government that is looking for money everywhere to keep that 40%, as you stated, coming in. They need it, we need it.

SPEAKER_00 39:19

And and it's very well said because this is something that isn't going away, it's only going to come, you know, increase in complexity, and you need a valued partner in order to help you navigate these waters because they're they're becoming increasingly challenging. And you know, like you said, everybody just wants a little breathing room right now in order to navigate some of these complexities. So uh Jose, I I appreciate you coming on and and and sharing your insight. You're officially the longest interview that that we have done for um any of our guides so far on on cargo rex, but just a uh you know, well worth of of all the knowledge that that you have dropped. And so if folks want to get in contact with you, if they want to get you know uh get set up with Customs Net, uh, where can I send them? What what where do they go?

SPEAKER_01 40:04

They can reach out to me directly and I'll I'll share you with you my my email address. I think you you you have it, so please feel free to share that that email address, and I'll I'll try my best to to help you uh come in into Mexico and get a great experience, Brad.

SPEAKER_00 40:21

Absolutely. And I echo that statement. I think that there's a lot of benefits um to be made with strengthening the the trade relationship between the US and Mexico. So again, Jose, appreciate your time and and sharing your expertise.

SPEAKER_01 40:34

Thank you very much, Bless. Okay, very nice talking to you.

SPEAKER_00 40:37

Yes, likewise. Thank you so much for tuning into this special edition from CargoRex. This is one of many series that we have planned. So if you have a chance to check out more of our content, please do hit the subscribe button. It helps a lot with growing the channel. And then also if you want to support more content like this, head on over to cargorex.io and consider becoming a premium or plus member. Offers a lot of benefits, all listed over on the website. Just hit the pricing tab over on the website, and you can get signed up and even possibly be featured in one of these interviews just like this. Thank you so much.

About the Author

Blythe Brumleve-Milligan
Blythe Brumleve-Milligan
Creative entrepreneur in logistics. Founder of Digital Dispatch, CargoRex, and host of Everything is Logistics. Co-Founder at Jax Podcasters Unite. Previously: Board member of Transportation Marketing and Sales Association, Freightwaves on-air personality. Annoying Jaguars fan.

To read more about Blythe, check out her full bio here.