Recorded live at Manifest in the most chaotic setting possible (a puppy lounge), this crossover conversation covers one of the more interesting pivots in freight tech. I sat down with Jenni Ruiz, host of Supply Chain Decoded, and Carly Gundy, VP of Revenue at Transfix, to talk about how Transfix made the jump from brokerage to pure-play AI software and what that actually looks like on the inside.
We covered:
— How Transfix already had the technology built before the pivot, and why the harder shift was on the sales and go-to-market side
— Their new partnership with Genlog for carrier visibility and tracking accuracy
— Why the podcast rebranded from Transfix Take to Supply Chain Decoded, and what that move signals about how they want to show up in the industry
— The onboarding process: three years of broker data, custom cost models, and why in-person implementation beat virtual every time
— What CargoRex anonymous search data is showing about what freight tech buyers actually want right now
— Why bad data and broken processes are getting blamed on AI when the problem has nothing to do with AI
— How the role of logistics podcasters and industry ambassadors is shifting as AI takes over the repetitive work
Sponsored by SPI Logistics—the premier freight agent program in the country. See our freight agent guide for our interview series with actual agents on how they made the jump to SPI→https://go.everythingislogistics.com/SPI
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